Privacy Policy

This Privacy Policy governs the manner in which TopSocial Communication Private Limited (Site: https://www.topsocialindia.com/) collects, uses, maintains and discloses information collected from users (each, a “User”) of https://www.topsocialindia.com/ This privacy policy applies to the Site and all products and services offered by TopSocial Communication Private Limited.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. These are only illustrative and not exhaustive.

Non-Personally identifiable information may also include personally identifiable information that has been aggregated so that no one individual is specifically identifiable (such as, how many users in a particular city access the Site).

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A user may choose to set their web browser to refuse cookies  or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

TopSocial Communication Private Limited collects and uses Users personal information for the following purposes:

  •  To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  •  To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  •  To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  •  To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  •  To send periodic emails
    It is clarified that the above list is illustrative, and not exhaustive.
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. By signing-up, User agrees to opt-in to our mailing list. The User may receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by clicking the unsubscribe link present in the email or by contacting us via our Site.

We reserve the right to transfer any information to our successors in business and/or purchasers of Site assets or a particular division or line of business.

We also reserve the right to access and/or disclose any information as required by courts or government agencies and to the extent necessary to permit us to investigate suspected fraud, harassment or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which TopSocial Communication Private Limited deems improper.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

How We Use Your Non-Personally Identifiable Information

We may share non-personally identifiable information with third parties for any number of reasons, including advertising, promotional and/or other purposes.

OPT-OUT PROCEDURES

You have the option to opt-out of receiving information from TopSocial Communication Private Limited. If you no longer wish to take advantage of this Site or to receive any form of direct contact from TopSocial Communication Private Limited, whether it is email, discounts, newsletters, or other promotional offers or materials, or wish us to delete your personally identifiable information from our database of active users, send us a request marked “Privacy-Urgent”, and contact us at “hello@topsocialindia.com”.

TopSocial Communication Private Limited is not responsible for removing information from third party lists or databases of any kind if we have shared your information with such third parties as permitted by this policy.

Please note that, notwithstanding the fact that we may have removed your information from our list of active users, we reserve the right to keep any information submitted or collected for business reasons, such as archiving data.

REVIEWING OR CHANGING YOUR INFORMATION

If you would like to change your information currently in our database, please contact us at “hello@topsocialindia.com”.

TopSocial Communication Private Limited is not responsible for updating information contained in third party lists or databases.

SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put into place physical, electronic, and managerial procedures to help safeguard and secure the information we collect online. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or information stored on the Site or our servers, will be completely free from unauthorized access by third parties such as hackers and your use of the Site demonstrates your assumption of this risk.

CHANGES TO THIS PRIVACY POLICY

TopSocial Communication Private Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: “hello@topsocialindia.com”.

Our mailing address is: Topline, Spaze iTech Park, Unit No 1063, 10th Floor, Tower B1, Sohna Road, Gurgaon, Haryana 122018, IN

Effective Date

This privacy policy was last updated on October 31, 2019.